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California Consumer Privacy Act (CCPA) Compliance

Practices

California Invasion of Privacy Act (CIPA) and Website Privacy Claims

Has your organization received a demand or complaint asserting that it has violated the California Invasion of Privacy Act (CIPA)? Are there allegations that your organization’s website illegally installs spyware, pen registers, or trap and trace devices, or uses tracking software/pixels in violation of data broker laws or similar privacy regulations? Or does a plaintiff allege they have been harmed because your corporate website unlawfully “intercepts” communications through chatbots or advertising cookies and pixels? If so, then your organization may be caught in the recent wave of website privacy litigation where plaintiffs have been initiating “copycat” lawsuits against companies of every size and in every business sector.

Whether we are achieving early resolution via negotiation, ADR, or at pleadings, or battling it out in the courtroom, we offer the full range of privacy litigation services, fueled by a powerful blend of creativity, strategy, and efficiency. For example, we assist clients in addressing CIPA claims in the following areas:

  • Undertaking data mapping and scanning to better understand their tools and software installed on their websites.
  • Reviewing privacy disclaimers and notices and cookie management features on their websites to better assess possible litigation defenses.
  • Assessing their website terms of use to identify whether dispute resolution processes have been followed.
  • Drafting legal defense memoranda to facilitate settlement discussions.
  • Engaging in litigation and seeking to have cases dismissed on procedural and jurisdictional grounds, or for a lack of merit.
  • Negotiating and drafting settlement agreements releasing defendants from current and future claims against them and their affiliates and subsidiaries.
Net Diligence Breach Coach Silver
The Data Protection Guidebook 2026
Data Protection Map

If your organization has received a demand letter or complaint regarding your website (e.g., website tracking pixels/cookies, accessibility), please contact us any time (24/7) at PrivacyLitigation@thompsonhine.com.

Thompson Hine has firsthand experience resolving these claims and has been successful in both prelitigation dispute resolution and filing motions to have these cases dismissed. Among many others, our CIPA defense clients have included:

  • Fortune 500 distributor of industrial and safety supplies
  • Global leader in the marine recreation and technology industry
  • EU-based company with 200+ premium brands of wine and spirits
  • North American provider of premium lighting, furniture and décor products
  • Swiss manufacturer of top specialty cheese products with extensive U.S. operations
  • Leading global provider of self-storage and commercial industrial doors
  • Full-service managed IT service provider
  • Publicly traded U.S. software, hardware and services technology company
  • U.S. public company that provides specialty coatings, sealants and building materials
  • On-trend U.S. apparel brand
  • Leading global provider of solutions for the institutional textiles and apparel markets
  • Tech company serving providers, payers, health care systems and accountable care organizations
  • U.S. automotive aftermarket service chain
  • Leading U.S. retirement and life insurance company

Thompson Hine offers resources such as the following publications so organizations can better understand CIPA, recent litigation trends, and possible defenses.