What Is Personal Information
Personal Information We Collect and How We Collect It
We may collect personal information directly from you, or from a third party that identifies you when using or accessing our Website. We collect information only when we have a lawful basis to do so. For example, we may collect information with your consent, in order to represent our clients, satisfy our contractual obligations, to perform legitimate business activities, to manage our personnel and otherwise as necessary to satisfy or execute our legal, regulatory, or professional responsibilities. We may collect and process an individual’s name, address, Social Security number, income, investment and other assets, financial attributes, user names and passwords, and similar personal information on a third party, such as family members or other contacts.
We may collect information that we receive through automatic data collection technologies. For example, when you access or contact our Website, we may collect details of this interaction, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website, and information about your computer and internet connection, including your Internet Protocol (IP) address, operating system, and browser type. However, we do not collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
Why We Collect Personal Information
In addition to the uses described above, we use personal information (sometimes combined with non-personal information) for a broad range of legitimate business purposes, including but not limited to the following:
- Completing a Transaction: You provide personal information to Thompson Hine so we can provide you services or information pertaining to our services. Often, this transaction is governed by a binding contract (e.g., engagement letter) and in order for Thompson Hine to fulfill the terms and conditions of that contract, we need to collect, use, and retain your personal information.
- Legal Education and Training: Thompson Hine offers many education and training events and programs, including such events and programs that can qualify as credits towards certain continuing legal education (“CLE”) and other continuing professional development requirements. During these events and programs, we may collect and retain business and personal contact information as part of our registration process, which we may use to provide additional information related to any of our services. Please be aware that many of our education and training events and programs are recorded and rebroadcasted; to the extent you participate in such events and programs you hereby consent to such recording and agree and acknowledge that you have no rights to, or in, the events and programs and that Thompson Hine may rebroadcast or otherwise use such materials in any manner, form, or format.
- Events and Video Teleconferencing: Thompson Hine routinely hosts, and uses video teleconferencing platforms to facilitate, conferences, meetings, CLEs and other training events, and other programs. We often use online platforms that are owned and administered by a third-party service provider (e.g., WebEx, Skype for Business). Please be aware that our video teleconferencing may record the content, conversations, and discussions thereon, and such records may be stored or retained by our third party service providers. By participating in our events and video teleconferencing, you hereby consent to the collection and retention of any information provided therein, and hereby consent to the recording of such activities.
- Providing Legal Services: We may obtain from you and from other sources information about you to enable us to provide legal services to and on behalf of our clients.
- Contacting Us: You may submit an inquiry or comment to Thompson Hine along with your name and contact information (such as address, phone number and email address), and we use this information for the purpose of replying to your inquiry.
- Using an Online Account: If you create an online account with Thompson Hine, we collect the account information that you submit, such as your name, email address, and log-in information. We also collect any personal information you submit to the account.
- Emailing for Marketing Information: If you provide us your email address and consent to receive marketing information, Thompson Hine may provide you with email alerts, newsletters, or other email correspondence related to our services.
- Using Website Services: We use your personal information to identify you when you visit our Website, personalize and improve the usability of our Website, and provide you with notices about your Thompson Hine account.
Sharing of Personal Information
We share your personal information in order to perform routine business and administrative functions. For example, we share your personal information in accordance with our legal and contractual obligations, including (but not limited to) disclosure of personal information to courts, administrative agencies, law enforcement agencies, opposing counsel or others to the extent necessary and appropriate to the provision of legal services. Personal information that is included in documents filed in legal proceedings may become publicly available.
We may disclose personal information to affiliates of our firm (but only if such disclosure does not violate any rule of professional ethics).
We may share personal information that we collect to third-party service providers and nonaffiliated companies to support our legitimate business interests, assist in our ability to satisfy our contractual obligations, and to perform other support or marketing services on our behalf, such as data processing, market research, and mailings.
We may share personal information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Thompson Hine’s practice or assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Thompson Hine or our Website users is among the assets transferred.
We may share personal information for any other purpose for which we have your consent or to fulfill any other purpose for which you provide the information to us.
Protecting Personal Information
Keeping personal information confidential and secure is of utmost importance to us. We follow standard industry practices to actively protect the confidentiality, security, and integrity of your personal information. For example, our employees are bound by internal confidentiality policies and are subject to disciplinary action for any policy violations, and we work to ensure that our third-party service providers are contractually bound to maintain the privacy of any personal information shared with them.
Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any electronic transmission of personal information (e.g., over the internet) is at your own risk, and Thompson Hine is not responsible for circumvention of any privacy settings or security measures contained on the Website.
Your Rights and Options
Marketing. You may, at any time, request that we stop sending you marketing or information-related materials by following the “opt-out” instructions included within these materials or by contacting us directly.
California Privacy Rights. Pursuant to California’s “Shine the Light” law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. Thompson Hine does not, at any time, share your personal information with a third party with whom we know or have reason to believe uses the personal information to undertake independent direct marketing.
European Union Privacy Rights. If you are located in the European Economic Area, you may have certain rights with respect to the personal information we have about you. To the extent permitted by the European Union (EU) General Data Protection Regulation (GDPR), and applicable EU Member State data protection laws, you may request the following: access to the personal information we hold about you; that inaccurate, outdated, or no longer necessary information be corrected, erased, or restricted; and, we provide your personal information in a format that allows you to transfer it to another entity. You also may withdraw your consent at any time if, and only if, we are solely relying on your consent for the processing of your personal information. You may object to our processing of your personal information where that processing is based on our legitimate interest. For purposes of clarity, we do not engage in any activity that subjects our survey participants, customers, or others to a decision based solely on automated processing, including profiling, which produces legal effects, or similarly significantly results, impacting them. We process your personal information in accordance with the legal bases set forth in the GDPR. For example, our processing of personal information (as described herein) is justified based on the following GDPR provisions and which may overlap: (1) processing is based on your consent; (2) processing is necessary for our legitimate interests as set out herein; (3) processing is necessary for the performance of a contract to which you are a party; and (4) processing is required to comply with a legal or statutory obligation in the EU or in an EU Member State. You have the right to lodge a complaint with your competent data protection authority. If you wish to exercise any of these rights, please contact us in accordance with the instructions provided below in the “How to Contact Us” section. We may need to collect and process information about you solely for the purpose of responding and satisfying any data right request you may have.
Children’s Privacy. Our Website is not directed to children under the age of sixteen. We may (outside our commercial Website) collect information about children under the age of sixteen in order to provide legal services or otherwise satisfy our contractual obligations. If we learn we have collected or received personal information from a child under sixteen without parental consent or a lawful basis, we will delete that information immediately upon notice. If you believe we may have erroneously collected information from or about a child under sixteen, please contact us in accordance with the instructions provided below in the “How to Contact Us” section.
Information Stored in the United States
The information (including personal information) that Thompson Hine collects and processes is stored in the United States. If you are located outside of the United States, please be aware that information you submit will be transferred to the United States, and that the United States may not provide the same level of protections as the laws in your country. By continuing to provide us such information you hereby consent to this transfer.
Retention and Protecting Former Client Information
We May Update This Policy
How to Contact Us
Thompson Hine LLP
ATTN: Chief Information Officer
127 Public Square #3900,
Cleveland, OH 44114