The Financial Times Ranks Thompson Hine #1 for Innovation in "New Working Models"
Managing Partner Deborah Read Also Recognized as Innovative Individual
Date: December 18, 2015
Publication: Thompson Hine LLP
CLEVELAND – December 18, 2015 – Thompson Hine LLP announced today that it was ranked as the top firm in the category “Most innovative North American law firms 2015: New working models” by The Financial Times. The firm is recognized for its innovation in developing SmartPaTH®, a service delivery model that incorporates project management, value-based billing, flexible staffing and process efficiency. Thompson Hine created SmartPaTH to respond to clients seeking significant changes in the way their law firms work with them.
The report, Financial Times North America Innovative Lawyers 2015, cites Thompson Hine as a firm refocusing its efforts on innovation to increase efficiency, budget more accurately, and manage matters more effectively, noting that “this year, we see firms such as Thompson Hine make smart models of delivering legal services central to their business.” SmartPaTH’s budget and work plan tool is highlighted in the report as an advance in technology that “integrates everything from billing costs to staffing” and “helps clients improve decision-making.”
Managing Partner Deborah Z. Read is also recognized in the report as one of the top 10 “Innovative Lawyers” in North America for being the driving force behind the development of SmartPaTH. The publication attributes Thompson Hine’s status as a top firm for client service to SmartPaTH, noting that it “forces a fundamental shift in the way lawyers think about the practice of law” and “not only maximizes the value the firm provides, but also fosters innovation within.”
Read said, “Our priority at Thompson Hine is aligning our service delivery with our clients’ business goals, and we are pleased that our efforts have been recognized by The Financial Times. Our significant investments in talent, proprietary tools, and infrastructure enable us to deliver excellent legal service predictably, efficiently and with transparency. We seek continually to provide greater value and better solutions that support clients’ business objectives.”
This announcement follows the recent news that Thompson Hine has been named one of the top 15 U.S. law firms for excellent client service in the 2016 BTI Client Service 30. Ranking in all 17 activities that drive superior client relationships, the firm is recognized specifically for its “Innovative Approach.” In addition, the firm was among the top four law firms nationally for “Client Focus” and in the top 20 in the categories “Provides Value for the Dollar,” “Commitment to Help” and “Helps Advise on Business Issues.”
For its report, The Financial Times reviewed 275 submissions and nominations from 60 law firms, and RSG Consulting interviewed and sought feedback from clients, lawyers and experts between August and November 2015.
About Thompson Hine LLP. Thompson Hine LLP, a full-service business law firm with approximately 400 lawyers in 7 offices is ranked number 1 in the category “Most innovative North American law firms 2015: New working models” by Financial Times. The firm also is one of the top 4 U.S. firms for Client Focus and among the top 15 firms for Client Service Excellence in an independent survey of more than 300 in-house counsel. For 3 straight years, Thompson Hine has distinguished itself in all areas of Service Delivery Innovation and is one of only 5 firms noted in the BTI Brand Elite for “making changes to improve the client experience.” The firm’s commitment to innovation is embodied in Thompson Hine SmartPaTH® – a smarter way to work – predictable, efficient and aligned with client goals. Key components of SmartPaTH include Legal Project Management, Value-Based Pricing, Flexible Staffing and Process Efficiency. For more information, please visit ThompsonHine.com and ThompsonHine.com/about/SmartPaTH.