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Thompson Hine LLP, a full-service business law firm with approximately 400 lawyers in 8 offices, was ranked number 1 in the category “Most innovative North American law firms: New working models” by The Financial Times and was 1 of 7 firms shortlisted for The American Lawyer’s inaugural Legal Services Innovation Award. The firm has been recognized by the National Law Journal as a Legal Technology Trailblazer and featured by Bloomberg for its innovative service delivery models, which drive accuracy and predictability. The firm’s commitment to innovation is embodied in Thompson Hine SmartPaTHTM – a smarter way to work – predictable, efficient and aligned with client goals. For more information, please visit ThompsonHine.com and ThompsonHine.com/SmartPaTH.

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Thompson Hine’s Chief Practice Innovation Officer, <strong><a href="https://www.thompsonhine.com/professionals/garcia-william" target="_self" rel="noopener">Bill Garcia</a></strong>, is featured in a&nbsp;<strong><a href="https://www.law360.com/articles/1241205/change-of-heart-how-attorneys-can-get-buy-in-for-big-ideas" target="_self" rel="noopener">Law360 article</a></strong> regarding his presentation at Legal Week on February 5.

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Bill Garcia, chief practice innovation officer at Thompson Hine LLP, encouraged the lawyers attending the session to find the forward-thinkers in their firms or on their in-house teams and hold them up as examples.

At the macro level, clients demand firms fundamentally change the way they deliver services. In response, Thompson Hine created a model called SmartPaTH, which aligns its legal service delivery with client needs, beginning with a detailed discussion and goal alignment at the outset of every engagement and then a disciplined approach to project budgeting, tracking and communication.

"Your change management does need to be formal and planned," Garcia said. "If it is haphazard, you will not get the results that you want."

Chief Practice Innovation Officer

William T. Garcia

Change Of Heart: How Attorneys Can Get Buy-In For Big Ideas